Rooms & Suites

Guest accommodations include luxurious rooms in three-story villas, most with ocean views. Rooms come with marble bathroom and glass-enclosed shower, private balcony/terrace (many with hammocks), hot tub, marble flooring, individually controlled air conditioning, satellite TV with remote control, purified water, coffee makers, alarm clock, in-room safe, direct dial telephones, hair dryers, mini bars containing all types of beverages included in your all inclusive plan, turndown service upon request (standard in suites), iron and ironing board, and data ports (in some rooms).

Superior Deluxe Resort View - 484 sq. ft. One king or two double beds, in-suite hot tub; private bath with shower only. Additional amenities include flat screen LCD TV with satellite; complimentary unlimited phone calls to Mexico, Canada and USA (certain restrictions apply); complimentary wireless internet access; in-suite digital laptop-size safe; liquor dispensers containing whiskey, rum, tequila and vodka; mini-bar stocked with sodas, bottled water, juices and domestic beer; CHI brand bath amenities; private balcony. The views are limited and could be partially obstructed. This category does not include any type of ocean view rooms.

Superior Deluxe Garden View - 484 sq. ft. one King or two double beds, in-suite hot tub; private bath with shower only. Additional amenities include flat screen LCD TV with satellite; complimentary unlimited phone calls to Mexico, Canada and USA (certain restrictions apply); complimentary wireless internet access; in-suite digital laptop-size safe; liquor dispensers containing whiskey, rum, tequila and vodka; mini-bar stocked with sodas, bottled water, juices and domestic beer; CHI brand bath amenities; private balcony. Views overlooking lavish gardens.

Superior Deluxe Ocean View - 484 sq. ft. One king or two double beds, in-suite hot tub; private bath with shower only. Additional amenities include flat screen LCD TV with satellite; complimentary unlimited phone calls to Mexico, Canada and USA (certain restrictions apply); complimentary wireless internet access; in-suite digital laptop-size safe; liquor dispensers containing whiskey, rum, tequila and vodka; mini-bar stocked with sodas, bottled water, juices and domestic beer; CHI brand bath amenities; private balcony (Sunrise section rooms have a hammock). Beautiful partial ocean views.

Superior Deluxe Ocean Front - 484 sq. ft. one king bed; in-suite hot tub; private bath with shower only. Additional amenities include flat screen LCD TV with satellite; complimentary unlimited phone calls to Mexico, Canada and USA (certain restrictions apply); complimentary wireless internet access; in-suite digital laptop-size safe; liquor dispensers containing whiskey, rum, tequila and vodka; mini-bar stocked with sodas, bottled water, juices and domestic beer; CHI brand bath amenities; private balcony. Located in the Nizuc section of the resort with guaranteed ocean front views. Adults only.

Concierge Level - 484 sq. ft. Adults Only. Premium resort location. One king bed; in-suite hot tub; private bath with shower; private balcony with ocean view. Additional amenities include flat screen LCD TV with satellite; complimentary unlimited phone calls to Mexico, USA and Canada (certain restrictions apply); complimentary wireless internet access; in-suite digital laptop-size safe; liquor dispensers containing whiskey, rum, tequila and vodka; mini-bars stocked with sodas, bottled water, juices and domestic beer; L'Occitane bath amenities.

Exclusive Concierge Level amenities: early check-in and late check-out (subject to availability); special room service menu; two 25 min. massages; nightly turndown service with petit-fours; upgraded Espresso/American coffee machine; DVD player; iPod dock; radio-alarm clock CD player; pillow menu; aromatherapy; CHI professional blow dryer and flat iron; exclusive concierge phone service; exclusive beach bag (one per room, per stay); private beach lounge chair area with waiter service; private candlelight dinner at select locations (once per stay).

Family Deluxe - 968 sq. ft. Families can enjoy a larger space with the Family Deluxe Suite. This suite includes two guaranteed connecting Superior Deluxe Garden View rooms with a king bed in one room and two double beds in the other room. Booking one of these suites gives you priority access to the kid's club (Connection Zone) for fast drop off and pickup and a Kiddie Concierge line that provides younger guests a direct extension to the kid's club where they can call to ask questions and make special requests. The rooms also have more kid-friendly amenities, including:

  • Xbox/DVD player in room
  • Selection of games for Xbox (Available upon request)
  • Selection of DVD Movies (Available upon request)
  • Welcome amenities for children
  • Fun in the Sun Bucket Kit
  • Mini bar stocked with kid-friendly drinks and snacks
  • Mini bathrobes & slippers
  • Kid's special room service menu
  • L'Oreal Kids line bath products

Wellness Suite - Direct access from room terrace to private pool for guests booking Wellness Suites. Access to aqua spinning bikes and personal trainer. Wellness Sports Kit which includes yoga mat, fitness jump rope & dumbbells. Double whirlpool tub. Daily refreshed mini bar with an assortment of bottled water, green tea, mineral water, energy drinks, coconut water, fruit juices and a selection of teas. Lavazza coffee makers with a selection of premium cafe. Daily ante meridiem service of fruit and juice placed in balcony. 24-Hour room service with a menu catered to healthy meals, with a selection of low calorie, gluten-free, organic products & high protein meals. Choose from two bath salts for in-room hydrotherapy use with the whirlpool tub & 100% natural soaps also provided. One king or two double beds.

The roomy terrace is furnished with chairs and table and chairs for relaxing or dining in the fresh air.

Junior Golf Suite - 411 sq. ft. Golfers in particular will appreciate the Junior Golf Suite with golf course view, which also includes the personal use of a golf cart during your stay. Designed for 2 adults with one king bed, the Junior Suite also provides a screened terrace and separate seating area. Additional amenities include flat screen LCD TV with satellite; complimentary unlimited phone calls to Mexico, Canada and USA (certain restrictions apply); complimentary wireless internet access; in-suite digital laptop-size safe; liquor dispensers containing whiskey, rum, tequila and vodka; mini-bar stocked with sodas, bottled water, juices and domestic beer; CHI brand bath amenities.

Ambassador Suite - 960 sq. ft. Enjoy ocean views from your private balconies -- one off the living room and the other off the bedroom. The spacious bedroom has a king bed, hot tub, and walk-in closet. Additional amenities include flat screen LCD TV with satellite; complimentary unlimited phone calls to Mexico, Canada and USA (certain restrictions apply); complimentary wireless internet access; in-suite digital laptop-size safe; liquor dispensers containing whiskey, rum, tequila and vodka; mini-bar stocked with sodas, bottled water, juices and domestic beer; CHI brand bath amenities.

The Grand at Moon Palace

Grand Deluxe - Resort View - 831 sq. ft. 1 King bed or two double beds. Double Whirlpool Tub. Private bath w/ shower. Balcony with chaise lounge, table & chairs. Welcome bottle of wine. Seating area. Liquor Dispenser. Daily refreshed Mini Bar contains sodas, bottled water, juices, domestic & imported beers. In-room snacks include chips & crackers. Coffee Maker. CHI Bath Amenities. Bathrobes & Slippers. Professional Hair Dryer and Straightener. Iron & ironing board. Digital safe (laptop size). Individually-controlled A/C. Direct Dial telephone. Smart TV with Youtube, vTuner and Weather Channel. Alarm Clock/Radio/IPOD Dock. 24-Hour room service & Turndown service. Non smoking room. Wireless Internet. Resort View. DVD Player. Pillow Menu. Aromatherapy menu. Double sink counter. Umbrella. Exclusive Beach Bag (one per room/per stay). Max Occupancy: 4 guests, including children ages 4 -17. A maximum of 1 infant (ages 0-3) will be allowed to stay in the same room with 4 guests.

Grand Deluxe - Garden View - 831 sq. ft. 1 King bed or two double beds. Double Whirlpool Tub. Private bath w/ shower. Balcony with chaise lounge, table & chairs. Welcome bottle of wine. Seating area. Liquor Dispenser. Daily refreshed Mini Bar contains sodas, bottled water, juices, domestic & imported beers. In-room snacks include chips & crackers. Coffee Maker. CHI Bath Amenities. Bathrobes & Slippers. Professional Hair Dryer and Straightener. Iron & ironing board. Digital safe (laptop size). Individually-controlled A/C. Direct Dial telephone. Smart TV with Youtube, vTuner and Weather Channel. Alarm Clock/Radio/IPOD Dock. 24-Hour room service & Turndown service. Non smoking room. Wireless Internet. Garden View. DVD Player. Pillow Menu. Aromatherapy menu. Double sink counter. Umbrella. Exclusive Beach Bag (one per room/per stay). Max Occupancy: 4 guests, including children ages 4 -17. A maximum of 1 infant (ages 0-3) will be allowed to stay in the same room with 4 guests.

Grand Deluxe Swim Up Suite - 850 sq. ft. 1 King bed or 2 dbl beds. Double Whirlpool Tub. Private bath w/shower. Balcony with chaise lounge, chairs & table. Welcome bottle of wine. Seating area. Liquor Dispenser. Daily refreshed Mini Bar contains sodas, bottled water, juices, domestic & imported beers. In-room snacks include chips & crackers. Coffee Maker. CHI Bath Amenities. Bathrobes & Slippers. Professional Hair Dryer and Straightener. Iron & ironing board. Digital safe (laptop size). Individually-controlled A/C. Direct Dial telephone. Smart TV with Youtube, vTuner and Weather Channel. Alarm Clock/Radio/IPOD Dock. 24-Hour room service & Turndown service. Non smoking room. Wireless Internet. DVD Player. Pillow Menu. Aromatherapy menu. Double sink counter. Exclusive Beach Bag (one per room/per stay). Umbrella. Max Occupancy: 4 guests, including children ages 4 -17. A maximum of 1 infant (ages 0-3) will be allowed to stay in the same room with 4 guests.

Grand Family Deluxe - 1,662 sq. ft. Two (2) connecting Grand Deluxe rooms. One room with a king bed and connecting rooms with 2 double beds. Double Whirlpool Tub. Private bath w/shower. Balcony with chaise lounge, chairs & table. Welcome bottle of wine. Seating area. Liquor Dispenser. Daily refreshed Mini Bar contains sodas, bottled water, juices, domestic & imported beers. In-room snacks include chips & crackers. Coffee Maker. CHI Bath Amenities. Bathrobes & Slippers. Professional Hair Dryer and Straightener. Iron/ironing board. Digital safe (laptop size). Individually-Controlled A/C. Direct Dial telephone. Smart TV with Youtube, vTuner and Weather Channel. Alarm Clock/Radio/IPOD Dock. 24- Hour room service & Turndown service. Non smoking room. Wireless Internet. Garden View & Resort View available. View is not guaranteed. Welcome amenities for families, Xbox 360/DVD player in the room, Selection of Xbox Games upon request, Selection of DVDs upon request, Fun in the Sun Bucket Kit. Mini-bar in the kids’ room offers chocolate milkshakes, juice, soda, water, chocolates. L’Oreal Kids bath amenities, kid-sized slippers and robes. Exclusive Beach Bag (one per room/per stay). Umbrella. Max Occupancy: 6 guests, including children (ages 4-17 & infants (0-3). A maximum of 1 infant (ages 0 - 3) will be allowed to stay in the same room with 6 guests.

All rooms and suites throughout the Moon Palace contain fine furniture, gorgeous floral arrangements, soft lighting, beautiful artwork and paintings, and other decorative accents. Also available on request are

  • All rooms are non-smoking
  • Handicapped rooms (based on availability)
  • Rollaway beds (based on availability)