The Hard Rock Hotel Riviera Maya features 1,264 luxurious rooms and suites split into two sections. The Hacienda Section is family-friendly and the Heaven Section is adults-only. Amenities in both sections include one king or two double beds, a hot tub, complimentary wireless internet access, private balcony, liquor dispenser, 24 hour room service, flat screen TV with satellite, individually controlled air conditioning, mini bar, in-room bottle of wine, Rock Spa bath amenities, bathrobes and slippers, digital safe, coffee maker, telephone, alarm clock, hair dryer, and an iron and ironing board.
Deluxe Gold – Features the above amenities, one king or two double beds, and a private balcony with resort or garden views. 492 square feet.
Deluxe Diamond – Features the above amenities, one king bed, and a private balcony with pool or partial ocean views. Additional amenities include aromatherapy, a complimentary beach bag and bottle of red wine, upgraded liquor in the room dispensers, exclusive phone concierge service, select in-room dining menu, private check-in, late check-out and early check-in, CD and DVD player, i-dock, and an espresso machine. 492 square feet. Adults only.
Deluxe Platinum Sky Terrace – Features the above amenities and one king bed. The private 3rd floor balcony offers a hammock and ocean views. Private BBQ service is available for an extra cost. 964 square feet. Adults only.
Rock Suite Platinum – Two Bedroom – Features the above amenities and two bedrooms with one king size bed and two double beds. The private, oversized balcony offers a hot tub and lounge chairs with ocean front views. Additional amenities include a living and dining room, aromatherapy, premium liquor in the room dispensers, exclusive restaurant, late-night pillow menu, CD and DVD players, an i-dock, select room service menu, and nightly turndown service with petit fours. 2,279 square feet. Available for families or in the Heaven – adults only area.
Rock Suite Platinum Rooftop Lounge – Two Bedroom – Features the above amenities and two bedrooms with one king size bed and two double beds. The private sky terrace offers a hot tub, hammock, restroom, and lounge chairs with ocean front views. Additional amenities include a living and dining room, aromatherapy, premium liquor in the room dispensers, exclusive restaurant, late-night pillow menu, CD and DVD players, an i-dock, select room service menu, and nightly turndown service with petit fours. Private BBQ service is availalbe for an additional cost. 5,166 square feet. Adults only.
Hacienda Section (Kid-Friendly)
Deluxe Room – Features the above amenities, one king or two double beds, and a private balcony with resort views. 492 square feet.
Deluxe Gold – Features the above amenities, one king or two double beds, and a private balcony with resort or garden views. 492 square feet.
Deluxe Diamond – Features the above amenities, one king bed, and a private balcony with pool or partial ocean views. Additional amenities include aromatherapy, a complimentary beach bag and bottle of red wine, upgraded liquor in the room dispensers, exclusive phone concierge service, select in-room dining menu, private check-in, late check-out and early check-in, CD and DVD player, i-dock, and an espresso machine. 492 square feet. Adults only.
Deluxe Family – Two connecting Deluxe Gold rooms w/one king and two double beds; in-suite double Jacuzzi; private bath with shower; furnished balcony w/garden or pool view. PLUS Xbox 360 (a selection of Xbox games and DVD movies is available on request), special welcome amenities for the kids, mini-bathrobes and slippers, kid-friendly stocked mini-bar and room service menu, special L’Oreal kids line bath products and an in-room family activity guide. 985 square feet.
Deluxe Platinum Grand Sky Terrace – Features the above amenities, turndown service, and one king bed. The private 3rd floor grand sky terrace offers lounge chairs and a hot tub with ocean views. Private BBQ service is available on the sky terrace for an extra cost. 1,446 square feet.
Deluxe Platinum Grand Sky Terrace – Two Bedroom – Features the above amenities and connecting rooms with one king size bed and two double beds. The private 3rd floor balcony with a double hydro spa tub, lounge chairs, a restroom, and ocean views. Additional amenities include an Xbox 360, DVD player, fun in the sun bucket kit, kid’s room service menu, L’Oreal Kids bath products, kid friendly snacks, kid-friendly mini bar, and a mini cake for birthdays (upon request). Private BBQ service is available for an additional cost. 1,928 square feet.
Rock Suite Platinum – Two Bedroom – Features the above amenities and two bedrooms with one king size bed and two double beds. The private, oversized balcony offers a hot tub and lounge chairs with ocean front views. Additional amenities include a living and dining room, aromatherapy, premium liquor in the room dispensers, exclusive restaurant, late-night pillow menu, CD and DVD players, an i-dock, select room service menu, and nightly turndown service with petit fours. 2,279 square feet. Available for families or in the Heaven – adults only area.
Rock Suite Platinum Rooftop Lounge – Two Bedroom – Features the above amenities and two bedrooms with one king size bed and two double beds. The private sky terrace offers a hot tub, hammock, restroom, and lounge chairs with ocean front views. Additional amenities include a living and dining room, aromatherapy, premium liquor in the room dispensers, exclusive restaurant, late-night pillow menu, CD and DVD players, an i-dock, select room service menu, and nightly turndown service with petit fours. Private BBQ service is available for an additional cost. 5,166 square feet.