Playacar Palace

If there’s one thing that Nature relishes, it’s originality. No two snowflakes are the same; no two fingerprints are identical; no two zebras have matching stripes; the markings on a whale’s flukes are always unique. The Palace Resorts family also appreciates diversity and is pleased to delight vacationers with new levels of luxury and personalization at the Playacar Palace Resort in Mexico’s Caribbean Riviera.

The Playacar Palace is situated on a pristinely secluded beach, on the outskirts of Playa del Carmen. Set on one of the most beautiful beaches on the Yucatan Peninsula, the resort is within walking distance to area shopping and local attractions, close to professional golf courses, next to the ferry boat dock to Cozumel Island for daily excursions, adjacent to great shopping at the Plaza Marina, and 50 minutes from the Cancun International Airport, letting you stay well-connected with the beauties of the Playacar region while distancing yourself a little from the hustle and bustle of Cancun.

Playacar Palace
Playacar Palace

This beachfront resort features 208 luxurious rooms, each with beautiful decor, double Jacuzzis, balcony or terrace, and 24-hour room service. Rooms also include mini bars, safes, luxury amenities, complimentary bottled water and free phone calls to the continental U.S. and Canada.

Comfortable guest rooms are complemented by excellent facilities, including a gorgeous outdoor pool with swim-up bar, gym, steam/sauna, lit tennis courts, Kid’s Club, spa and beauty salon, and gift shop.

In-hotel restaurants include Cafe del Mar (International / Mexican), Terrazza (Italian), MoMoNoHaNa (Asian), as well as a lobby bar, pool & snack bar, and lounge bar. An international breakfast buffet is offered each morning at the Cafe del Mar.

What fun things are happening at the Palace? Plenty! The staff at Playacar Palace know how to make your vacation special: Theme parties and daily activities create lots of fun in the morning and afternoon, and nightly shows add spice to your evenings. Enjoy playing tennis day or night. Beach and pool volleyball, billiards, ping-pong, yoga classes and instruction, and table games are all available. Water sports are awesome here! Swimming in crystal waters, sailing, jet skiing, snorkeling, scuba diving, parasailing, and canoeing are popular.

Complimentary hotel services include a concierge, bell staff service, ice machines, wheelchairs, cribs and rollaways on request, currency exchange, ATM machine, and wireless internet access. For a surcharge you can also arrange for golf packages, full-service spa services, travel agency and car rentals, Palace Vacation Planners desk, on-call physician 24 hours, 24-hour available taxi service, dry cleaning and laundry service.

A stay at the Playacar Palace is an invitation to some great golfing and pampering spa treatments! The Golf Club at Playacar is less than a mile from the hotel and features spectacular scenery, world-class golfing, and an exquisite spa experience.

What can you expect at the Playacar Palace? The enjoyment of full-service hospitality and the commitment of a superbly trained and friendly staff. Add to that comfortable rooms, yummy dining options, great entertainment, and one of the best beaches in the entire Mexican Riviera, and you’ll have something else that’s one of a kind: A Playacar Palace vacation. See you in Mexico!

All Inclusive Plan

The Playacar Palace is an all-inclusive resort. All of their rates include the following all-inclusive package:

  • Hotel taxes and gratuities
  • All meals and snacks
  • Unlimited premium alcoholic beverages
  • Unlimited natural juices and soft drinks
  • Access to all Palace Resorts (Day/Night pass required for The Grand)
  • 24-hour room service
  • Fitness center
  • Wireless Internet access
  • Daily activities program and entertainment
  • Theme parties and nightly entertainment
  • Non-motorized water sports
  • Towel service and beach and pool chairs
  • Free Phone Calls to the Continental USA, Canada, and Mexico

Concierge Level

The Playacar Palace also offers a Concierge Level package, which includes:

  • Everything from the all inclusive package
  • Ocean front room with a king bed
  • Two 25 minute massages (per stay)
  • Private check-in / check-out
  • Late check out / Early check-in (subject to availability)
  • Exclusive concierge phone service
  • Guaranteed nightly turn down service
  • Nightly petit-fours
  • Espresso machine
  • DVD/CD player
  • iPod dock
  • Pillow menu
  • Aromatherapy
  • L’Occitane En Provence body care products

Rooms & Suites

The Playacar Palace offers 208 luxurious guest rooms and suites, decorated in a bright, contemporary motif, with light-colored woods, warm fabrics, soft lighting, double Jacuzzi, and balcony or terrace. Most of the rooms offer views of the incomparable Playacar white-sand beaches.

Deluxe Resort View – 484 sq. ft. One king or two double beds, in-suite double Jacuzzi; private bath with shower only. Additional amenities include flat screen LCD TV with satellite; complimentary unlimited phone calls to Mexico, Canada and USA (certain restrictions apply); complimentary wireless internet access; in-suite digital laptop-size safe; hair dryer; iron and ironing board; liquor dispensers containing whiskey, rum, tequila and vodka; mini-bar stocked with sodas, bottled water, juices and domestic beer; CHI bath amenities; balcony with chairs and table. The views are limited and could be partially obstructed. This category does not include any type of ocean view rooms.

Superior Deluxe Partial Ocean View – 484 sq. ft. One king or two double beds; in-suite double Jacuzzi; private bath with shower only. Additional amenities include flat screen LCD TV with satellite; complimentary unlimited phone calls to Mexico, USA and Canada (certain restrictions apply); complimentary wireless internet access; in-suite digital laptop-size safe; hair dryer; iron and ironing board; liquor dispensers containing whiskey, rum, tequila and vodka; mini-bars stocked with sodas, bottled water and domestic beer; CHI bath amenities; balcony with chairs and table. Partial views of the Caribbean.

Superior Deluxe Ocean View – 484 sq. ft. One king or two double beds; in-suite double Jacuzzi; private bath with shower only. Additional amenities include flat screen LCD TV with satellite; complimentary unlimited phone calls to Mexico, USA and Canada (certain restrictions apply); complimentary wireless internet access; in-suite digital laptop-size safe; hair dryer; iron and ironing board; liquor dispensers containing whiskey, rum, tequila and vodka; mini-bars stocked with sodas, bottled water and domestic beer; CHI bath amenities; balcony with chairs and table and a full view of the Caribbean. Complimentary fruit & red wine upon arrival.

Concierge Level – 484 sq. ft. Premium resort location. One king bed; in-suite double Jacuzzi; private bath with shower; balcony, ocean view. Additional amenities include flat screen LCD TV with satellite; complimentary unlimited phone calls to Mexico, USA and Canada (certain restrictions apply); complimentary wireless internet access; in-suite digital laptop-size safe; liquor dispensers containing whiskey, rum, tequila and vodka; mini-bars stocked with sodas, bottled water, juices and domestic beer; L’Occitane bath amenities.
Exclusive Concierge Level Amenities: Private check-in/out; early check-in and late check-out (subject to availability); select room service menu; two 25 min. massages; nightly turndown service w/petit-fours; upgraded Espresso/American coffee machine; DVD player; iPod dock; radio-alarm clock CD player; pillow menu; aromatherapy; CHI professional blow dryer and flat iron; exclusive concierge service.

Honeymoon Suite – 559 sq. ft. One king bed; sitting area; in-suite double Jacuzzi; private bath with shower; balcony, ocean front view. Additional amenities include flat screen LCD TV with satellite; complimentary unlimited phone calls to Mexico, USA and Canada (certain restrictions apply); complimentary wireless internet access; in-suite digital laptop-size safe; hair dryer; iron and ironing board; liquor dispensers containing whiskey, rum, tequila and vodka; mini-bars stocked with sodas, bottled water and domestic beer; CHI bath amenities.

Governor Suite – 700 sq. ft. One king bed; sitting area; in-suite double Jacuzzi; private bath with shower; balcony, ocean front view. Additional amenities include flat screen LCD TV with satellite; complimentary unlimited phone calls to Mexico, USA and Canada (certain restrictions apply); complimentary wireless internet access; in-suite digital laptop-size safe; hair dryer; iron and ironing board; liquor dispensers containing whiskey, rum, tequila and vodka; mini-bars stocked with sodas, bottled water and domestic beer; CHI bath amenities.

Also available on request are

  • All rooms are non-smoking
  • Handicapped rooms (based on availability)